FAQs | The Dapper Collection
What Material Do You Use?
We only use ethically sourced threads in the market being a combination of combed cotton, modal, nylon, and spandex. This ensures a lightweight, comfortable, durable and breathable. Best of all, our socks maintain its colours after multiple washes.
How Do They Fit?
We fit Aussies and Poms size 7-12, North American lads size 8-13 and our friends in Europe size 41-47.
How Should I Care For My Collection?
What Payment Methods Do You Accept?
Our McAfee secure payment system allows you to complete your purchase with ease. We accept all major credit, debit cards and PayPal payments.
How Do We Deliver Your Collection?
We offer $5 flat shipping fee on all domestic orders within Australia, $10 for express delivery and $10 on all international orders. Each order is inclusive of a complimentary courier tracking number via our courier partner Australia Post.
Do You Offer Free Shipping?
Free shipping will be activated for all orders over $40 domestically and $60 internationally from our collection.
When Can I Expect My Collection to Arrive?
We always do our best to ensure you receive your products as quickly as possible. Orders placed by 7:00 am on any business day, will be dispatched the same day. We’ll send you an email letting confirming your order and that we are in the process of putting it all together. Please allow for 3-5 business days for domestic orders, 1-2 business days for express and 6-10 business days for worldwide delivery.
What if I Want to Gift Your Socks?
If you want to send a pair or two to a friend or loved one, please write in the note section at checkout that it is for someone else and we’ll make sure they don’t receive the receipt.
I'm Interested In Carrying The Dapper Collection In My Store — How Can I Make That Happen?
We'd love to work with you! Just email us at firstname.lastname@example.org and we’ll get back to you with all the information you need.
Can I Change The Shipping Address After I Placed My Order?
Please do shoot us an email to email@example.com so that we can attend to amending your order right away.
Can I Amend The Items After I Placed My Order?
Please contact firstname.lastname@example.org with your order number, name, email address and the incorrect item(s) you had placed.
Can I Cancel My Order After It's Already Been Placed?
Unfortunately, we cannot cancel an order once placed. We are happy, however, to offer you a full refund once you have returned your order to us.
What Is Your Return Policy?
Customer satisfaction is our priority and we ensure each order is put together with care. In the rare occasion you decide our collection is not for you, find out how you can return HERE.
I've Got A Few More Questions
Great! We'd love to hear from you. Simply drop us a line at email@example.com and we'll promptly respond within one business day.